Hi! I am leveraging Erlang C for a staffing model. As I use Erlang C the service level that Anaplan is calculating is producing inconsistent results. Has anyone had this similar problem?
Hello,
Hi,
we are in verge of creating an app for call centers and we wanted to know whether the Erlang C model exist and can be leveraged ?
thank you
Yep. Erlang B is available too. Keep in mind it's a straight up function. Most call centers have a lot of nuances so you'll have to be creative when using it for scheduling.
https://help.anaplan.com/erlangc-c1845a89-a6af-4569-93c0-b67d76dd6649
is there a way to import data with months in columns (usual excel table view)? I have to transform the data so there are rows to cover each period in the upload data form, but I am wondering if there is a better way to just import the data as is with the months in the columns. please let me know what you think. thank you,
Hello, I am receiving an 'Anaplan Upload Failed' Status Description when testing my integration with a Big Query dataset. The integration imports data from BQ to our Anaplan model. No other details given in the error log. I suspect that Cloudworks is not even picking up the file but am not sure what we did wrong on the set…
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
