Issues with PlanIQ and Selective Access Enabled on List Hierarchies

seymatas1
seymatas1
edited November 15 in Intelligence

Hi Anaplan Community,

I am facing an issue when running PlanIQ and selective access.

Specifically, I have activated selective access at the G3 Region level, which also applies to G1 and G2 lists.

I run PlanIQ at the C3 Region - CARE ID level, but with integration admin and top-level list access provided to the user running PlanIQ, data collection fails.

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Are other users experiencing similar issues when running PlanIQ or Cloudworks with selective access enabled on their list hierarchies? If so, what is the best workaround to solve it?

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Answers

  • devrathahuja
    devrathahuja

    Hi @seymatas1 ,
    You'd also have to enable the "Internal user" in selective access for the lists for it to be able to read the data. You'd see this when you go to the list & check the users that have access to it.

    It is in addition to granting the user email access.

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