Can't Import a CSV File - "Cannot read properties of undefined"

rrist

Does anyone have experience with this error?

I'm trying to load into a module and this message comes up as soon as I select a file.

This happens even when trying to load a file we used last quarter which had no issues.

Accepted answers

rrist

Answering my own question: it looks like having someone turn off and then back on my workspace admin access did the trick.

All comments

seymatas1

Hi @rrist,

I didn't have this error before, but the first things that come to my mind are try a different browser, clear cache, try incognito, and check for special characters like non-English letters in the file (the error occurs during file selection, so this shouldn't be the case).

If these don't work, I would contact support.

I hope it is solved immediately.

Seyma 😊🌷

rrist

Answering my own question: it looks like having someone turn off and then back on my workspace admin access did the trick.

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