Hi,
when I am assigning the account to the territory I am always facing error as below and account never get assigned to the territory , what could be the reason ?
When I use same method for unassign it works .
Hi @Krushna,
Have you tried clearing the browser cache and cookies? Also, check that its a supported browser - Mozilla Firefox, Google Chrome, Microsoft Edge, or Apple Safari.
If that does not resolve, then I would check that your connection with the Anaplan API is stable. In a command prompt, these commands help:
Determine if you can ping the Anaplan API:
ping api.anaplan.com
Review the server hops along the way to the Anaplan API:
tracert api.anaplan.com
If you see hop drops or long delays, your local network support should be able to check that the DNS table is updated and there aren't any retired servers or unnecessary hops causing issues.
Cheers,
James
Thanks @vanreign ,
I am able to fix it , It was issue on my build and on list/action , not from connection
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