Export a grid card options

DarrenYtsma25

Hello,

I recently had an export issue with grid cards on the UX.

A user Click the ellipsis (…) on the top of the grid card, wanting to export the grid as a CSV, but the only option was PDF. It didn't even show the export this view button, it was just export as PDF. I could go to the same page, and I was given the option of all the different types.

Is this, only for workspace admins? I've tried changing my access and cannot seem to replicate the issue, short of removing all my access.

and I cannot find anything on this, only a page, saying anything just says you can export in different formats, and nothing about any access or setups

https://help.anaplan.com/export-a-grid-card-9c8b0618-b92f-4c4c-8c68-8332155e02fa

DarrenYtsma25

Update:

I feel like I'm going crazy, tried using the user's computer to see if its just the one model that has the issue, but it works now, even the original card, on the same model.

So I'm not sure what happened, nothing has changed in the system. I tried myself on the user computer both times. So it can't have been user error since there was multiple of our COE team looking at it scratching our heads.

Part of me wonders if it was a graphical error with the web browser, so when it said export to PDF. If i clicked it i would have still gotten the different options. So just turning the computer on and off fixed it?