Keyboard arrows not working in firefox

lucasfrcaires

Hi,

I normally use firefox as main browser. So my access to anaplan is via Firefox. Recently the keyboard arrows stopped working. I tried to use anaplan in Chrome and it works fine there. Do you have the same problem?

 

rob_marshall

@lucasfrcaires 

 

You are absolutely correct and this is a problem with Firefox.  You can download an older version, but the problem with that is it automatically re-installs the newer version every time you log in.  The other option is to install the Extended Support release.

 

More information can be found here:  https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr

Hope this helps,

 

Rob