New UX - Full Access user unable to view


I am building dashboards in the New UX and my colleague is unable to view them.

He is set up in the model as a Full Access Workspace Administrator and can view the model fine, just restricted on the New UX pages.

How do we resolve this?



Best Answer

  • Hi @CommunityMember119565 


    This is a setting that the Tenant Admin must change in the workspace settings. 

    It is not possible for a normal workspace admin to change this setting. 


    If you are unsure of whom is the tenant admin it is best to raise this with [email protected] and they will be able to assist you in making this change and finding out whom your tenant admin is. 


    I hope this helps to answer your question.