Change Workspace Notification Email

mjpearlman · 2019-12-19T09:25:27+00:00

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Recommend removing Support email address for workspace addition notifications. End users who get added to workspaces receive a notification from no-reply@anaplan.com, but there is a link to contact Anaplan Support. When users have issues with access to models, they send emails to Support rather than to their internal workspace admins. Eliminating the email link in the notification would stop the unnecessary emails from going to support. Further, the notification should include a message to email their internal support if they have any issues accessing the platform.

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Miran

Status changed to: New

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