Rest API throwing Authentication token invalid error.

vishnu560
vishnu560
in Integrations and extensibility

Rest API throwing Authentication token invalid error.

However same user name and password when used to login to front end portal that works. 

 

So is there anything that we need to enable/do some settings for the user, so that user can call Anaplan APIs?

 

Thanks,

Vishnu

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Answers

  • jesse_wilson
    jesse_wilson

     Hi Vishnu,

     

    There's nothing that needs to be enabled in order to access the API. If you're seeing an "invalid token" error there's likely an issue with how your authentication is set up. Are you seeing this in the Apiary page? If so, in the Authorization field be sure you use the value: Basic and username: password

     in Base64 format - e.g. Basic dXNlcm5hbWU6cGFzc3dvcmQ=

     

    Thanks,
    Jesse

  • nicarter
    nicarter

    Hi Jesse,

     

    Did you find a resolution to your issue?

     

    Thanks,

    Nick 

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