When using the Remap feature, if you select a view that doesn't match the original structure, it should give an error instead of crashing excel. The error message was available in 2.x and is not working in 4.0
Thank you for raising this and I am sorry to read to you you are experiencing challenges with remapping. Could you please raise a support ticket so we can investigate? If possible, use the "Email support" functionality under "Help" in Excel Add-in 4.0.
I did raise the issue with support and their response was to log it as an idea here.
When I tried to contact support using the new email support functionality under help, it also crashed excel so I raised a separate ticket for that and they have confirmed that is a bug.
Thank you very much for this. I am sorry to hear you had issues with the support email, I have been working with our support team on this.
Thank you very much for following up with support. Please keep us posted when there is a resolution.
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Introducing app rearrangement functionality in Anaplan would greatly enhance usability and organization