MSP requirement for platform 'Help' redirect to partner
The MSP offering requires the capability for the platform to identify ‘Help’ inquiries originating from MSP models and redirect them to the MSP Partner rather than Anaplan Customer Care. This is in alignment with the MSP Partner being responsible for L1 support to MSP end-customers
Tagged:
1
Get Started with Idea Exchange
See our Submission Guidelines and Idea Evaluation Criteria, then start posting your own ideas and showing support for others!