Level 2 Sprint 3 Combination Chart time sync unavailable

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New Contributor

Level 2 Sprint 3 Combination Chart time sync unavailable

Hi All,

My Combination Chart isn't refreshing when I untick the Planning Period Filter line item in SYS00 Time Settings by Month.

I can't understand why, as the Line Item in my SYS01 Time Settings by Week is updating as expected.

I have retraced my steps, I ensured that all boxes were ticked before I published the chart to the dashboard (as per the instructions). But to no avail.

 

Cwr100_2-1598017092792.png

 

 

Cwr100_1-1598017004895.png

 

Can anyone help?

 

3 REPLIES 3
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Master Anaplanner/Community Boss

Re: Level 2 Sprint 3 Combination Chart time sync unavailable

@Cwr100 

 

Depends how have you published the chart. If you are applying the filters here is a rule which shows how charts need to be published to keep it dynamic

 

Planual Explained - Day 30 - Anaplan Community

 

Hope this helps

Misbah

 

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New Contributor

Re: Level 2 Sprint 3 Combination Chart time sync unavailable

Hi Misbah,

 

Thanks, that fixed it. I think I had misapplied the instructions in the training by deactivating the filter before publishing the chart, then reactivating the filter. Rather than selecting all possibilities in the filter (but leaving it on), then publishing, then deactivating the necessary months.

 

Thanks for the help!

 

Chris

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Master Anaplanner/Community Boss

Re: Level 2 Sprint 3 Combination Chart time sync unavailable

@Cwr100 

 

Glad that it helped and worked!!