Mailto function won't open Outlook / Mail app

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Occasional Contributor

Mailto function won't open Outlook / Mail app

Hi community,

 

In one of our models we frequently use the Mailto function. 

 

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When I click the link, a new tab opens in chrome but Outlook doesn't open after. When my colleague clicks the link the Outlook does open.

 

Pop-ups aren't disabled in my Chrome settings. Has anyone encountered this issue before? 

 

 

Thanks

 

 

1 REPLY 1
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Master Anaplanner/Community Boss

Re: Mailto function won't open Outlook / Mail app

Hey - changing your default settings should correct:

 

Assuming you have windows go to:  Windows Settings --> Apps --> Default Apps --> Email.   Change to "Outlook".  Then it should recognize that by default.