Tenant Admin Console - Some Users are Missing

JaredDolich
Moderator

Tenant Admin Console - Some Users are Missing

Community, 

I am very fortunate to have been granted access as a tenant admin for the consulting group I work for.

I want to grant page builder access to some of the active users but I noticed some are missing.

Does anyone know why that might be?


Jared Dolich
2 ACCEPTED SOLUTIONS

Accepted Solutions
rob_marshall
Moderator

Re: Tenant Admin Console - Some Users are Missing

@JaredDolich 

 

Yes, if the were originally set up in a different tenant or they are page builders for a customer right now, you will not be able to see them.  You will have to get Anaplan support to change their default tenant to your tenat.

 

Rob

View solution in original post

Misbah
Moderator

Re: Tenant Admin Console - Some Users are Missing

@JaredDolich 

 

On top of what @rob_marshall  said, I think this functionality will be released in May. Below snip from Sneak peak for May Release

 

Misbah_0-1588931955045.png

 

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3 REPLIES 3
rob_marshall
Moderator

Re: Tenant Admin Console - Some Users are Missing

@JaredDolich 

 

Yes, if the were originally set up in a different tenant or they are page builders for a customer right now, you will not be able to see them.  You will have to get Anaplan support to change their default tenant to your tenat.

 

Rob

View solution in original post

Misbah
Moderator

Re: Tenant Admin Console - Some Users are Missing

@JaredDolich 

 

On top of what @rob_marshall  said, I think this functionality will be released in May. Below snip from Sneak peak for May Release

 

Misbah_0-1588931955045.png

 

View solution in original post

JaredDolich
Moderator

Re: Tenant Admin Console - Some Users are Missing

@Misbah and @rob_marshall 

Thank you both! That's exactly the answer I was looking for!


Jared Dolich