Keep the New UX Model On button engaged

charlotte.chiasson

How do I keep the below slider to the "on" position?  Every time I close out of the Anaplan platform this slider resets to the "off" position.  Anyone have any ideas?

 

 

rob_marshall

@charlotte.chiasson 

 

That is odd, I am not experiencing the same thing.  Are you hopping from one tenant to another?  Do you have your cookies turned on?  It is supposed to remember your last setting.  @ChrisM any ideas?

 

Rob

andrewtye

@charlotte.chiasson following on from @rob_marshall thought what about the "deleting history, cookies and cache" setting when closing your browser?

TimothyThomas

Hi all,

 

I was experiencing the same problem as @charlotte.chiasson, but I thought this was a feature (until the new model experience becomes the common setting later this year). Clearing my browser cache and cookies fully fixed this and now my toggle stays put! I took a screensharing video before and after as well to demonstrate. Thanks so much @rob_marshall & @andrewtye!

 

Thanks,

Timmy