Regarding Case: 00485851Reload of Anaplan Add-in Word/Excel/PowerPoint should land user to Home page

astha.tewari

Current behavior of add-in is reload option land user to sign in page, which is not a good user experience, as due to current behavior user needs to again do the sign in process in oredr to navigate to Home Page of add-in,

As per our suggestion it should be replaced with logic where reload lands user to same page which user is reloading / lands user to home page.

VeronicaP

Thanks for your feedback. The "Reload" is part of Microsft, so we don't have control over its functioning. Although we are working to maintain the log-in during sessions, so you won't be asked to sign in again in case you reloaded the add-in.