Hi! I am leveraging Erlang C for a staffing model. As I use Erlang C the service level that Anaplan is calculating is producing inconsistent results. Has anyone had this similar problem?
Hello,
Hi,
we are in verge of creating an app for call centers and we wanted to know whether the Erlang C model exist and can be leveraged ?
thank you
Yep. Erlang B is available too. Keep in mind it's a straight up function. Most call centers have a lot of nuances so you'll have to be creative when using it for scheduling.
https://help.anaplan.com/erlangc-c1845a89-a6af-4569-93c0-b67d76dd6649
Hi Does anyone successfully find the correct way to adapt the REST API scripts according to the new API v2 CA Certificate standards: adding the new parameter "encodedDataFormat": "v2", I tried to prefix the encodedData using the timestamp (also UTC), using 8+92 or 8+100 bytes but I did not find the right combination…
For auditing purpose I need RTO and RPO details. Could you please share the details and also along with the source URL.
A quick reminder of the Bulk Copy functionality. Bulk Copy allows you copy large volumes of data from one slice of a model to another in a single, optimised operation, instead of using formulas or imports. Use case: copy a version (RF1) into a prior year version (PY RF1) using a versions list to allow for year-on-year…