Rotate your Anaplan SSO certificate before the August 21, 2024

ravinderQuilter
ravinderQuilter
in Security and tenant administration

Can someone advise on below

I received an email to rotate my SSO certificate for Anaplan

Following the url - Rotate your Anaplan certificate | Anapedia

I don't have an option to rotate my SSO certificate

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compared to help file

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Does this mean it has already been rotated?

Thank you

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Answers

  • VanshikaSingh
    VanshikaSingh
    edited August 19

    Hi @ravinderQuilter ,
    Seems to be not needed, but for more clarification, you can send out mail to Anaplan on "support@anaplan.com".

  • ravinderQuilter
    ravinderQuilter

    Is there anything further that needs to be required?

  • PulkitChawla
    PulkitChawla

    Hey @ravinderQuilter - can you reach out to your internal Admin Team? They might be able to help you on this.

    As far as I know, when the SSO expiration date is due your Anaplan Tenant Admin must be receiving the reminder mails from Anaplan to get it reissued.

    If it is not solved by Internal admin then we can reach out to Anaplan Support on this.

    Let me know if you need any more details.

  • ravinderQuilter
    ravinderQuilter
    edited August 27

    All resolved now. Do want to add that

    Following the url - Rotate your Anaplan certificate | Anapedia - there was missing info here. I notified Anaplan support to update this help article.

    Thank you.

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