Hello ,
Facing an error in looging in support portal , can anyone assist
The portal appears to be working for me so I don't think this is a broad based issue.
Have you registered for the portal? That is the first step in order to gain access and it will a registration code specific to your customer account. Each customer has their own tenant/portal admins who control the access to this support portal, they will be the ones who can provide that registration code.
https://support.anaplan.com/how-to-register-and-log-in-da3ba064-fecc-4b84-9efe-bd7ecd1199b7
Your portal admin or CSBP will be the best point of contacts to help you resolve issues specific to your account.
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