Adding to Numbered List using Create

Hi,

I (full access user) have created a process where my data list is updated in the following way:

1) I created a numbered list (purely for the "create" function), and published a module referencing this list to a dashboard along with the create button.

2) Users can then create new line items, fill in data, and run a second process which loads the data to the actual data list

3) the process is working perfectly in my QA model, but when I push to UAT, the process doesn't work. The message I get is "Sorry, you do not have permission to perform this action on the item(s) selected"

4) I don't think it's a role-related issue, as I am a full access workspace admin in both environments, there is no DCA involved, relevant lists have been made production lists, and it's not a synchronization issue.

I can fix the issue by creating a permanent line item in the numbered "additions list" (ie: a line item that does not get deleted once the data is loaded), but I do not like how this looks, and I still do not know the root of this issue.

Any ideas?

Thanks,

Andras

Accepted answers

rob_marshall

@atozser ,

Yes, I believe it is the deployed bit that I think it messing it up. Again, it is bug (currently) and should be fixed soon. One thing to mitigate this, is to create a "dummy" member and make sure the user clicks on that first before adding the new member.

Rob

All comments

Misbah

@atozser

My First reaction to this would be to kindly check your access in UAT Environment. Although you have workspace admin access make sure that you have got all the required access on all the lists that have been marked as Selective Access Enabled. Basically copy the access into UAT environment and see if that works. When I say access I mean to say not only module level but also list, action, module and version level.

Kindly post the snapshot so that we can see what sort of error are you receiving.

Thanks,

Misbah

rob_marshall

@atozser ,

What you have done is correct, but sadly it is a bug in the system and has been reported. Sadly, I do not have the information on when it will be fixed, but I am hoping very soon.

Sorry for the bad news,

Rob

atozser

Thank you for the response. Do you know if it's because my UAT model is deployed? It is working perfectly in QA (not deployed).

rob_marshall

@atozser ,

Rob

atozser

I will do that - thanks for the help!

KBeltz

Hey Rob,

Do you know the timeline on when this fix will take place?

Cheers,

Kevin

rob_marshall

@KBeltz

this should be fixed now, is it not? If not, can you post some screenshots of it not working?

Thanks,

Rob

StevenBeerthuizen

Seems like it's not fixed. At least when the parent is not a numbered list. Making the parent list numbered fixes the issue, but that might cause other issues...

Kr,

Steven

gwen.nguyen12

I also experienced the same issue on my production model - anyone knows any workaround for this?

Thanks

Gwen

StevenBeerthuizen

Hi Gwen,

We ended up creating a "dummy" child for every parent.

Kr,

Steven

StevenBeerthuizen

Update:

Same bug gives issues on the copy action. Making the parent list a production list is the only workaround, but if this is not possible (anymore) there is no workaround available currently.

Latest reply from support: "Development Team does have intention to fix this issue in the future release however the timeline is not announced "

TimothyThomas

Hello,

I was just wondering if there is any update on this? We are having this same issue. Of note, we are able to manually add to the production list out in our Prod workspace, but the action still is not working to create on the list.

Thank you!

rob_marshall

@TimothyThomas

You might want to the support route on this as I thought it was fixed a while back.

Rob

TimothyThomas

Thanks Rob! Will do. Appreciate the reply.

Thanks,

Timmy

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