Workspace Admin hampering Report Access

Hi,

I have a Dashboard which has a grid with some data on it. I see all the rows (the dimension is in the rows and LI in columns) when I have the Workspace Administrator access but I see nothing in the rows when I remove the Workspace Administrator access.

With Workspace Admin access:

Without Workspace admin access:

Can you help me understand why this might be happening?

Accepted answers

All comments

anirudh

Hi Ankit,

Is there a user dimension on that module?

Regards,
Anirudh

ankit_cheeni

Hey Anirudh,
Yes there is. My bad I didnt mention it before.

anirudh

Great, that explains it then

It means there is a user based filter (Module options -> Data -> Filters) on that dashboard and when you login as workspace admin, you're viewing the module as it appears to another user.

Can you share a screenshot of the Filters applied on that module?

Regards,
Anirudh

ankit_cheeni

Hi Anirudh,
The grid on the DB has a user-based filter (and users make selections on the grid itself).
However, if they have access to the underlying modules and lists, they should be able to see the data in a similar fashion, shouldn't they?

I am not sure if user-based filter vary due to workspace admin access. Just to reiterate the issue, if I have the workspace admin access, I see the DB in a certain way and if I don't have workspace admin access, I don't see any data.

ankit_cheeni

For your perusal, please find the screenshot of the filter on the grid:

anirudh

Hi Ankit,

When you have WSA and check the dashboard, are you viewing your own user?
Similarly, when you don't have WSA, are you viewing a different user?

If the User dropdown is hidden in the module, Edit dashboard and expose it...

Regards,
Anirudh

ankit_cheeni

Hey @anirudh I realized someone in my team had cleared out a user-driven line item formula that was being used as a filter. Turns out this was just a human error and not what we were trying to do!

Cheers

anirudh

Brilliant, glad you were able to debug it!

Quick Links

Can you help?

Unanswered questions

Predefaulting A Feild in ANAPLAN
Hello Anaplan Community, I have a special requirement from a customer and would appreciate your input. Let me explain the situation: We have a hierarchy with three levels: Level 1, Level 2, and Level 3. Screen 1: Creation of Level 1 Items On this screen, the user selects a team. Based on their selection, an action runs to…
Looking for Anaplan End-Users to take a short survey!
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
CERTIFICATION BADGES - ANNOUNCEMENT
Anaplan Champions! The Community team just posted this announcement that certification badges may not be showing up on your profile probably until next year. Rest assured, you will get credit once you complete and pass the exams. https://community.anaplan.com/t5/Blog/Badges-Back-Soon/ba-p/123385