Our model takes about 10 minutes to open every morning. Our implementation partner told us that is not uncommon for the first person to open it in the morning.
Is this something other users have experienced or is it a performance issue?
When you first open an Anaplan model, it is moved from disk to memory, and the loading time depends on the model's size. Once in memory, the model remains there while in use, allowing users to access it quickly. However, if no users access the model for more than half an hour, it is removed from memory. When a user logs in after this period, the model must be reloaded into memory, which takes additional time.
It is true that a model can take longer to open after a period of inactivity. A model automatically unloads from memory after about 60 minutes of inactivity, so thus when you "reopen" the model it is being brought back into active memory.
However, without any context I would say 10 minutes seems like a extraordinary long load time. This may be indicative of performance issues. I'd recommend working with your Anaplan business partner to have some analysis run to see which formulas may be impacting performance and look for ways to optimize them.
Thank you Dikshant and Tiffany, that sounds very plausible. We do appear to have a large model size, so reloading it back into memory may take a bit of time. Disappointing from a UX point of view though as we are trying to champion the Anaplan tool to colleagues less familiar with it
Hi @FBrady , You could set-up a simple dummy import action & schedule it to run every morning & then every hour till closing using cloudworks, to avoid having the long waiting time. You could set it up in a SYS Dummy module (a module with a dummy dimension with just 1 member) with a boolean that imports from the same line item to itself. Would take less than a second to run but keep the model active. Hope this helps! :)
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We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
