Known Issue

Issue in LIS where one line item is shown as a parent of another.
Hi, I have created a LIS from two different modules with a total of 3 line items. The two line items I selected from the first module however are having a parent child relationship when I use the LIS as a dimension in another Module. This should not be the case as all the line items are independent. The First Image is the…
NUX (User Experience) Worksheet filters -- PLEASE include "ANY" filter
This request was initially posted in October 2020 in the following post: Worksheet Filter AND / OR logic — Anaplan Community It's only received 16 upvotes and I'm posting this here to bring attention to this major gap between the filtering options in Classic Dashboards vs. the NUX Dashboards. As shown below, classic…
How to combine 2 item line in General List's properties?
Hello everyone, I'm new in Anaplan and I got problem now. Could you help me for this case? So current now I have data such as below : General List : Supplier Current now in my screen, I use to filter Product only using "Supplier" -> show Supplier A But I want to change it become "Code_Supplier" -> show as 001_Supplier A I…
Hyphen formatted numbers issue when exporting to excel.
This item has been identified as an outstanding known issue. A workaround is provided until the issue is officially fixed. Issue When setting a numbered line item to hyphen format. When exporting as xls or xlsx, the hyphen formatted cell will only ever display a hyphen, even when edited to be non zero cell values.…
CA Certificates for Service ID (Password less Connectivity)
Do we have a list of CA Certificates that are mostly used to implement password less integration with Anaplan and if anyone has an estimate of pricing & validity of those certificates? Our client is looking for the feasible options while choosing the Certificate Provider - So a consolidated list will actually help the ask.…
Fix the Current Period bug in ALM
After a platform update in 2020, updating certain time settings in ALM clears out the current period in production models. I would like to see this issue resolved, or at minimum better notification from the system when pushing a relevant change that it may clear some production settings.
What causes the Change workspace/model to disappear in the Manage model screens of the App?
When I open the app contents screen and select Manage this app button, I click on the Manage models button. In some of the Page rows I can see the drop down for Change worksheet and Change model but not all. I am a WSA and a PB. Both of the Pages belong to the same Workspace and Model. What causes some to display the…
Import soft failures reported as successful import, on boards action cards
This item has been identified as an outstanding known issue. Issue When running an import that has soft failures (e.g. a list import that fails to import due to 'item not located in list') these failures are not reported by the NUX UI. In the classic UI they show as having a warning icon, with a grey soft warning icon next…
PowerPoint Add-in 1.6, 1.7 "Ghost Installation"
This item has been identified as an outstanding known issue. Issue When installing a later version of our PowerPoint Add-in, if a machine has both 1.6 and 1.7 installed, you will be left in a state where both programs exist in your list of programs but neither function (missing in the ribbon of PowerPoint) and you will…
"Your card failed to load" errors following 2021-09-11 platform update
This item has been identified as an outstanding known issue. A workaround is provided until the issue is officially fixed. Issue Upon loading a page in the UX, you may see all cards displaying "Your card failed to load" messages. This can be caused by the users role not having access to one or more cards on the page.…
Current page filters and sorts are applied to all pages of multi-page exports
This item has been identified as an outstanding known issue. Issue Setting a current page filter or sort and then exporting this data to file, will apply the current page filter/sort to all pages of the data. Workaround Remove all filters/sorts, export the data, and apply the filters/sorts in Excel --- Internal Reference:…
Current Period needs to be re-set for ALM models after 8th Aug platform release
When syncing existing ALM models, users will find that the Current Period becomes unset in the Deployed model. This will occur for the first ALM sync after the 8th August Platform Release. The reason for this is due to the Time Label changes that have been introduced and which are documented here:…

Known Issue

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