Get ready to experience the future of Anaplan Support! On October 14 at 11:00 AM EDT, our Customer Support team will share what’s changing and how it will benefit you. Learn why the Customer Support Portal is becoming your go-to place for case management, explore its key features, and confirm the steps you’ll need to take before the retirement of email case creation on November 3. Hear directly from our experts, James Nisbett, Marissa Paro, and David Black, as they walk you through everything you need to know to make the transition smooth and seamless.
Key Topics:
- Retirement of case creation via email (effective November 3)
- Why the Customer Support Portal will become the primary channel for case management
- Key features of the portal and how to navigate it effectively
- Steps required to secure access and submit support requests going forward
Speakers:
- James Nisbett – Senior Manager, Customer Support, Anaplan
- Marissa Paro – Manager, Premium Services, Anaplan
- David Black – Manager, Premium Services, Anaplan