Join us for an interactive session on maximising the Anaplan Support Portal and understanding our Support Offerings. When you need assistance, navigating your options quickly is critical. In this session, you’ll discover how to partner with our support teams effectively, improve issue resolution times, and utilize the right resources for your needs.
We’ll walk through:
• A guided tour of the Support Portal for efficient case creation and tracking
• Best practices for logging cases, setting severity levels, and finding the right self-service content
Whether you’re logging your very first ticket or looking to better understand the strategic benefits of our Customer Support, you’ll leave with clear steps to get the most out of the Anaplan Support Portal.
Attendees will also hear directly from our support team and have the opportunity to ask questions about optimizing their use of the Support Portal.
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