Event recording available: Experience the future of Anaplan Support

If you missed our event demoing the new Customer Support Case Portal, a recording is now available. We covered why we are removing email, the benefits of the portal, using the dynamic case form, and a number of other relevant topics. We went through managing users, working with partners, and how to most effectively use the support portal.

Speakers:

James Nisbett, Sr Manager, Customer Care and Premium Services
Marissa Paro Manager, Premium Services - AMER
David Black, Manager, Premium Services - EMEA & APAC

Moderator
Ben Geary, Manager, Premium Services - AMER

Recording

https://play.vidyard.com/pewETCYRno8cfXjT3YLzBD

Timestamps:

1:56 Introductions
5:00 Why are we changing?
8:00 Case portal demo
28:57 Q&A

Presentation PDF

Experience the future of Anaplan Support.pdf

Questions? Leave a comment!

Comments

dspar001

How does one become a portal admin?

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