Page Access in Anaplan for New App


After creating a new app page, I have a user that is not able to access certain schedules within the app but has the exact same access as myself and another colleague. When checking their access, they have Full Access and also a workspace administrator in the model.


So far, I've also tried removing their access and gave the same access back and made sure to update the workspace source from PROD to ARC. Can someone please provide some other suggestions as to what it could be as why they are not able to see the pages when we have the exact same access?


I've also attached some screenshots for reference to see the comparison between my view and theirs. Thanks!