User account may be locked in Anaplan
I have a few users that are receiving an error message of "The email and password combination is incorrect. After 5 unsuccessful attempts, your account may be locked."
It appears that they cannot choose the "reset your password here" option. If they choose the "Forgot Password" option and that doesn't work, would the next step be to contact Anaplan Support to reset from their end? Please see attached screenshot for reference.