Micro lessons not opening up quickly

BapinB

Hi Community , 

 

Need Help !! 

 

Micro lessons in Level 1 not opening up quickly , Taking sufficient time . I am in Subject ' Modules ' 

My internet is running perfectly fine .

 

Thank you 

jagadishdash

Try for logout and log in again. If not worked and facing same issues, mail to anaplan community support for fix that.

BapinB

You mean --- to mail   at   support@anaplan.com ?

jagadishdash

yes,

support@anaplan.com and academy@anaplan.com

JGerloff93

Could be dependent on your computer and what browser you're using. 

 

I've got an i5 24gb RAM- so this laptop will melt a desk, but I was running this on a Chromebook i3 4gb RAM and frequently had to wait a minute or two for the videos to load.

RavinderB

@BapinB 

 

Hi 

 

I would try the following 

 

Clear browser cache 

Try incognito mode 

Try different browsers 

Close apps not required

 

If this continue please email academy@anaplan.com with screen shots 

 

Thank you 

 

Ravinder

BapinB

This problem is already solved