Send Email without having to push a button.

Hi All,

I was working on a support ticketing project. I had the project scrapped because the end user didn't want to hit a button manually to send an email to notify other parties.

It would be nice to have Anaplan automatically send emails without having to hit a link with MAILTO().

For example when "ticket status" is changed to close, anaplan should automatically send an email to the party.

Comments

david.savarin

you should have a look at a feature that triggers workflow based on a line item trigger. Workflows include notifications messages, so that may be a way.

It has just been put on the anaplan roadmap this week

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