Send Email without having to push a button.

Hi All,

I was working on a support ticketing project. I had the project scrapped because the end user didn't want to hit a button manually to send an email to notify other parties.

It would be nice to have Anaplan automatically send emails without having to hit a link with MAILTO().

For example when "ticket status" is changed to close, anaplan should automatically send an email to the party.

3
3 votes

New · Last Updated

Comments

  • you should have a look at a feature that triggers workflow based on a line item trigger. Workflows include notifications messages, so that may be a way.

    It has just been put on the anaplan roadmap this week

Get Started with Idea Exchange


See our Submission Guidelines and Idea Evaluation Criteria, then start posting your own ideas and showing support for others!