When the token request is near expiry, the user currently has no awareness of the impending disruptive page refresh. If there were to be a way of sending a notice to the user, preferably on the current page they are operating in, then they would be able to take recommended action to prompt recognition of activity in the application and avoid the refresh. Otherwise, as it is today, users will experience the page refreshing, seemingly at random - as a result of a sort of phantom inactivity.
We are happy to share more examples of this, that our planning community has experienced.