I'd like to request implementing a formal notification system for upcoming platform changes and updates. This would be incredibly valuable for the Anaplan community for several reasons:
Real Impact Example:Recently (Sept 2025), an unannounced Cloudworks change restricted .csv000 file imports. This resulted in:
- Failed integrations for nearly a month
- 4 weeks of back-and-forth with support to identify the root cause
- Unnecessary troubleshooting effort across teams
- Business process disruptions that could have been avoided
While the limitation was eventually rolled back, this situation highlighted a critical need for better change communication.
Benefits:
- Allows teams to proactively adjust workflows before changes take effect
- Reduces business disruption and supports better change management
- Enables proper testing and process updates in advance
- Helps maintain smooth operations across organizations
Proposed Solution:Could we establish:
- A dedicated update notification channel (email/portal)
- Advance communications for significant platform changes
- Clear timeline of upcoming modifications
- Documentation of changes for future reference
This would help all of us plan effectively and maintain efficient operations of our models and processes.
Has anyone else experienced similar needs for better change communications? What channels would you find most useful for receiving such updates?
