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User account may be locked in Anaplan
Hello Community, I have a few users that are receiving an error message of "The email and password combination is incorrect. After 5 unsuccessful attempts, your account may be locked." It appears that they cannot choose the "reset your password here" option. If they choose the "Forgot Password" option and that doesn't…
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Integration admin access
Hi All, I am keen to get Integration admin access but not sure how to proceed on it. Can someone suggest how to get it? Thank you, harshitha N.
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Sync from DEV to Debug
Hello Anaplan Community, I've made changes to a cell in the DEV model, and I'm trying to sync those changes from DEV to Debug. When I attempt to do so, I receive the following error (see attachment) and it doesn't sync that change. Has anyone experience this before and have any possible solutions?
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Recreate Saved Views: Missing a SYS Module & Line Items
I'm in the process of trying to recreate some saved views, but need some assistance. In DEV, when trying to select the correct SYS time filter it doesn't exist but does in PROD. Same thing goes for some line items. When reselecting the levels to show, there is a line item missing in DEV, that is showing in PROD as an…
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Page Access in Anaplan for New App
After creating a new app page, I have a user that is not able to access certain schedules within the app but has the exact same access as myself and another colleague. When checking their access, they have Full Access and also a workspace administrator in the model. So far, I've also tried removing their access and gave…
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SSO issues in Edge
Anyone have problem using SSO in Edge, it works in Chrome. Ant tips on how to fix?
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Cost center is not editable - not a parent
hi Guys, I would like to ask, we have a module with cost center list with approval settings. one cost center seems to be not editable. see below it is not a parent, so i am not sure why it is not editable at the moment. do you have any suggestions on how to fix this? Regards,
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ALM Scenario dev to prod
HI All, I have Dev and prod model. I am working on dev for the last 2 months as per the change request. Now the Bug has been raised in Prod. Now it should fix any cost. is there any way to fix the bug without losing 2-month data and I can't break ALM Also . Please suggest any ideas and suggestion to work accordingly
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Dynamic cell access for workspace admins
Hello Community , As a workspace admin , in a module for a line item , even on read access , it is noted that though values cannot be inputted manually , if we ran an action which loads in the line item , it is writing and ignoring the DCA example - source module target module - dca enabled , Running an import which loads…
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Login Issue using SSO
Can anyone please suggest when user can face this error? Received this while logging through SSO. Thank you!
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Process Failed
Hello everybody!, After run the following Processes by one especific user, we have the next warnings. With my User Role(Admin) I run the processes correctly and with the User's specific permissions as well. It may be a Selective Access issue? Thanks in advance for your comments and support. Regards!
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how to add user to workspace admin
Hello, I am trying to add the user as a workspace administrator. How can I do it?
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Change login info for community
hi Is it possible to change my account login info for the community? or do I have to create a whole new account. Currently, I have my community account, and my actual anaplan account, as the same email address, but they have different passwords, but I would like to change my community account, so it isn't tired to my…
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Is it possible to encrypt a specific field (e.g. salary information) in a module?
Is it possible to encrypt a specific field (e.g. salary information) in a module in order to hide it for users accessing that specific Module?
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Export Actions with timestamps without workspace admin rights
Hi Team, We are running integrated processes using Anaplan API and batch files, with a Service User account setup in Anaplan (non SSO account). What I'm trying to do is to Export from Anaplan an Action List with timestamps into SQL data base. I've made a connection that works, but it requires the User account to have a…
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DCA using Custom User List - Is it possible?
Hi All, There is a requirement to use custom user list (as only 10 out of 200 users would be using the setup) as an applies to for DCA driver. I wanted to check if it is possible to control cell's read & write ability using a Custom user list? Appreciate any help on this topic !
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The Page shows the correct value but when drilled down it picks up a different value. Why is it so?
Hi Community, I have an issue where in the Page displays the correct value but as soon as I drill down it, it picks up a different value and shows a different result from that of the page. Is this an Anaplan defect?
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Import Data applying DCA
Hi, When i import my data, my DCA is not working, how can i activate my DCA so the import would not allow to change the data. Thanks, Tom
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Worksapc
Hi Team, This is Durga prasad, We lost the Workspace Access in that we had so many data related models . Please may I know how to recover those Workspace access along those models with data. Can anyone tell me ? Thank you. Durga prasad
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epm tool explain
please explain about epm tool