CloudWorks

CloudWorks Scheduling
The Cloud Works scheduling tool requires both a start time and an end time. Times cannot be in the past. For a continuous hourly frequency, the start time must be set as 00:10 or some other start time between 00:00 and 00:59. It is therefore impossible to start a continuous process at say 18:10, and for it to run…
Clowdworks integration failed because of the server error
Your integration failed because of a server error. Check your integration setup and try again. Hi! I got this error when trying to schedule the import action from one model to another. I have full access role and WS admin role for both models. So what could be the problem? Thanks for your help in advance, Anastasia
Need only one service account per each project in order to reduce cost for a GCP connection
We are encountering a problem using Cloudworks in Anaplan to connect to GCP. Our data-engineering team found that we need to create a service account for each project. This is because Anaplan assumes that the data is on the same project as the service account, which causes extra costs for us. Our external data is on one…
Automate workflow start based on line item trigger
As a process owner, i need to be able to set up workflow template that can be started automatically based on a trigger event with when a line item is set to true lr false. The trigger would allow to start the workflow with a machine task allowing to run cloudworks processes, send notifications and / or assign tasks to…
CloudWorks API - Increase the "Get integrations" retrieve limit
I use the API below to get CloudWorks integrations list: The retrieve limit is set to 250 which forces me to create multiple API calls to get the full list (using offset and limit parameters). It could be a good idea to remove this retrieve limit (the number of integrations in Cloudworks is already limited). Thanks!
CloudWorks - possibility to cancel Export Process
It would be nice to have an option to stop export process to external data bases in CloudWorks. We ended up a few times with situation where a process exporting data to Google Cloud was stuck for 16h and it could not be stopped by us or by Anaplan Support.
Cloudworks - view the queued processes and/or cancel process queuing
In case of Anaplan issues with Cloudworks servers, processes that were on schedule start to form a queue that is released once Anaplan solve the problem. We ended up a few times in situation where the same 30 min process (normally scheduled every 2h), run 3 times one after another. This is causing problems with other…
CloudWorks performance question
We were considering using Cloudworks for integration instead of Anaplan Connect scripts and someone is dissuading us from using Cloudworks because it had "performance" issues because there is only one server dedicated executing all actions setup on Cloudworks? Is this true as I'm unable to find any such information on this…
Cloudworks API: Change Schedule
I'm working on a script that would update integration schedule. In future my target is to have a script that would move all my integrations + integration flows +/- 1 hour on DST changes. For updating integration shedule I have sent PUT request to endpoint…
"dumps.json file not available" when trying to download error logs from CloudWorks
I am getting the error "dumps.json file not available" when trying to download an error log from a past integration run. At first I thought this was because the logs I was downloading were from a few weeks ago, but now I am getting this error for a run that happened yesterday (I was able to successfully download the .csv…
Anaplan cloudworks integration with Dynamic 365
Can Anaplan be directly integrated with Dynamic 365 using Anaplan cloudworks? Or do we need to integrate Dynamic 365 with a cloud data source first?
Can we capture a tenant-based date/time value?
With CloudWorks, we can schedule based on date/time with a selected time zone, but that is not involved in any user-facing functionality. As I am working through the new Workflow training, I realize that the platform is now providing interactions with end-users based on date/time values in a selected time zone. This has me…
Cloudworks Limitations for a global scale deployment
Hi Guys, I am new to Anaplan Integration. We want to create a standardized design for a deployment which has multiple models based on regions. In the Community it is mentioned that we can have only 500 integrations per tenant is there anyway to increase them. And also are there any limitations for cloudworks if we want to…
Restore deleted Cloudworks elements
Similar to how you can restore models 14 days after deletion but would be great to be able to restore deleted Cloudworks elements in a similar way that exists for models. Or at the very minimum short-term to update the notification box to say that once deleted it's deleted!
Cloudworks Notifications
In many cases…we need a user to "push" a file as part of a workflow process vs "pull" . The action needs to be created in the "pull" module…but we need to publish the action on the "push" application dashboard. In order to accomplish this, we use Cloudworks because you can publish the "pull" action on the "push" dashboard.…
Cloudworks Folder Structure
I would like to see a folder structure to organize Cloudworks Integrations and Processes. Currently, we only view integrations in a flat list and it is very hard to find a specific Integration.
Import action failed while running through Cloudworks
According to the given screenshot, error thrown by Cloudworks is - "Hierarchy import has both Name and Code unmapped". Although, manually the import action is running fine. Need some help. Thanks,
Increase number of integrations for Cloudworks
Increase the limit for Cloudworks integrations & integration flows from 500 to 1000.
CloudWorks - Page Readability
Hi everyone, Is it only me or does the CloudWorks Page - Integration & Processes Page in particular - lack in terms of readability in your opinion? What I mean by that is, there are presumably cases where users have lots and lots of Integrations & Processes listed one after another and it's pretty cumbersome to manage them…
CloudWorks Integrations & Processes General Columns
I don't want to waste the space to create an extensively long name to identify what Model my Integration corresponds to, especially when we add many new integrations. Can you please add the Workspace and Model to the columns available when looking at Integrations so I don't need to click into every single one to check…
CloudWorks Integrations & Processes General Columns
I don't want to waste the space to create an extensively long name to identify what Model my Integration corresponds to, especially when we add many new integrations. Can you please add the Workspace and Model to the columns available when looking at Integrations so I don't need to click into every single one to check…
Exact time in CW process details
I am a CW integrations Admin and have built CW integration between different models that runs every night. I have a lot of processes so I can't put them in one flow. Also I have some processes that should run in parallel, so I left them out of flows and set their own schedule. Setting up the runtimes is very time consuming…
How I Built It: Integrations using CloudWorks
Author: Gokul Selvam Sadasivam, Certified Master Anaplanner and Senior Manager, Business Platforms at Okta. Hello Anaplanners! I’m excited to share a video that I created as part of the ‘How I Built It’ video series — diving into Integrations using CloudWorks. In the video, I give a live demonstration of how to use the…
CloudWorks Integration with Amazon S3: "There was an internal server error"
Hello, I'm trying to get Anaplan to an Amazon S3 bucket. I have set up a connection and it seems to work, however when trying to pick a data target I keep running into the issue of there being an "internal server error". Any thoughts on how to resolve this?
Loading file with different file names for the same action in deployed model
Hi All, I am trying to run the action through Anaplan Connect with different files in deployed model. But the action is running only for the file that matches with the source label of that action and if I use the different file name scripting is failing. Attaching the screenshots for reference. Screenshot1:File name same…
Automating Salesforce to Predictive Insights Integration
Introduction Please note: the Salesforce connector for CloudWorks is currently in beta The following document describes the steps needed to automate integration between Salesforce and Predictive Insights. The overall flow described by this document can be depicted like this: This flow will: Load a list of accounts and…
Workaround for Access issue with Cloudworks?
Hello everyone, I am currently struggling with CloudWorks integration and I would like to ask if anybody in the Community have faced similar issue before. The setup: We have few modules which have DCA enabled in them - both Read and Write This Read and Write DCA is based off another modules where you basically set up…
Extend CloudWorks to support *External tables* in Google BigQuery
CloudWorks currently integrates with Google BigQuery and supports the following table types: Standard BigQuery tables, and Views. It would be useful if this support could be extended to include External tables (where the data is stored outside of Google BigQuery). At the moment I need to create an intermediate table in…
Schedule automated Anaplan notifications
As a Page Builder/Integration Administrator, I'd like to be able to schedule Anaplan native UX notifications. This would allow me to send native (instead of email) notifications to a set of users (hard-coded or lineitem-driven) about a predefined page. I'd like to be able to have different scheduling options, each being at…
CloudWorks Handshake
Hi, I would like to ask if CloudWorks is able to furnish a handshake mechanism once it picks up a file from an AWS S3 folder? For instance if CloudWorks runs an import into Anaplan, it picks File A from Folder 1 and imports it into Anaplan. How can it provide a handshake that the import has been run? Because the…

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