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User account may be locked in Anaplan
Hello Community, I have a few users that are receiving an error message of "The email and password combination is incorrect. After 5 unsuccessful attempts, your account may be locked." It appears that they cannot choose the "reset your password here" option. If they choose the "Forgot Password" option and that doesn't…
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Sync from DEV to Debug
Hello Anaplan Community, I've made changes to a cell in the DEV model, and I'm trying to sync those changes from DEV to Debug. When I attempt to do so, I receive the following error (see attachment) and it doesn't sync that change. Has anyone experience this before and have any possible solutions?
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Share your feedback & impact the future of Anaplan.
At Anaplan, we're constantly looking for ways to enrich your customer experience, and listening to your feedback is key to our improvement efforts. To that end, we’re excited to welcome our community to join the Anaplan User Research Program. As a member of our program, you will be invited to participate in upcoming…
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Recreate Saved Views: Missing a SYS Module & Line Items
I'm in the process of trying to recreate some saved views, but need some assistance. In DEV, when trying to select the correct SYS time filter it doesn't exist but does in PROD. Same thing goes for some line items. When reselecting the levels to show, there is a line item missing in DEV, that is showing in PROD as an…
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Page Access in Anaplan for New App
After creating a new app page, I have a user that is not able to access certain schedules within the app but has the exact same access as myself and another colleague. When checking their access, they have Full Access and also a workspace administrator in the model. So far, I've also tried removing their access and gave…
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SSO issues in Edge
Anyone have problem using SSO in Edge, it works in Chrome. Ant tips on how to fix?
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Cost center is not editable - not a parent
hi Guys, I would like to ask, we have a module with cost center list with approval settings. one cost center seems to be not editable. see below it is not a parent, so i am not sure why it is not editable at the moment. do you have any suggestions on how to fix this? Regards,
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ALM Scenario dev to prod
HI All, I have Dev and prod model. I am working on dev for the last 2 months as per the change request. Now the Bug has been raised in Prod. Now it should fix any cost. is there any way to fix the bug without losing 2-month data and I can't break ALM Also . Please suggest any ideas and suggestion to work accordingly
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Login Issue using SSO
Can anyone please suggest when user can face this error? Received this while logging through SSO. Thank you!
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Is it possible to encrypt a specific field (e.g. salary information) in a module?
Is it possible to encrypt a specific field (e.g. salary information) in a module in order to hide it for users accessing that specific Module?
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Process Failed
Hello everybody!, After run the following Processes by one especific user, we have the next warnings. With my User Role(Admin) I run the processes correctly and with the User's specific permissions as well. It may be a Selective Access issue? Thanks in advance for your comments and support. Regards!
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Google Sheets Add-on SSO Redirect
Hi, I'm trying to log into the Google Sheets Connector via SSO. I follow the normal steps; click Log in > Click to Allow Access with my Identity Provider > (new window appears) click Log in with Single Sign-on > enter my email address. After this, the window that prompted me for my email address redirects into the Anaplan…
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Change login info for community
hi Is it possible to change my account login info for the community? or do I have to create a whole new account. Currently, I have my community account, and my actual anaplan account, as the same email address, but they have different passwords, but I would like to change my community account, so it isn't tired to my…
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how to add user to workspace admin
Hello, I am trying to add the user as a workspace administrator. How can I do it?
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Export Actions with timestamps without workspace admin rights
Hi Team, We are running integrated processes using Anaplan API and batch files, with a Service User account setup in Anaplan (non SSO account). What I'm trying to do is to Export from Anaplan an Action List with timestamps into SQL data base. I've made a connection that works, but it requires the User account to have a…
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Is there a way to view model history on the front end?
Is there a way to view model history on the front end? Example: As a front end user I would like to be able to pull the model history, similar to the one available in the back end.
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CloudWorks - Model to Model Processes
I am trying to schedule automated Model-to-Model processes using CloudWorks so that it doesn't have to be done manually by a human. What I've noticed is some of my Actions within the automated Process don't run properly when CloudWorks runs it vs. when I manually run it. It seems that Cloudworks, "Internal (Full Access)",…
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The Page shows the correct value but when drilled down it picks up a different value. Why is it so?
Hi Community, I have an issue where in the Page displays the correct value but as soon as I drill down it, it picks up a different value and shows a different result from that of the page. Is this an Anaplan defect?
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DCA using Custom User List - Is it possible?
Hi All, There is a requirement to use custom user list (as only 10 out of 200 users would be using the setup) as an applies to for DCA driver. I wanted to check if it is possible to control cell's read & write ability using a Custom user list? Appreciate any help on this topic !
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Import Data applying DCA
Hi, When i import my data, my DCA is not working, how can i activate my DCA so the import would not allow to change the data. Thanks, Tom
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Worksapc
Hi Team, This is Durga prasad, We lost the Workspace Access in that we had so many data related models . Please may I know how to recover those Workspace access along those models with data. Can anyone tell me ? Thank you. Durga prasad
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epm tool explain
please explain about epm tool
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User license types
How many types of user licenses does Anaplan have?
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how to import model to model without ALM
i am new learner of anaplan please explain how import model to model without alm
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Usage Report - List of users with the details of dashboards that they have accessed so far
I am looking for a report that can give me an idea of Which Current Users of Anaplan have accessed which of the accessible dashboards. How is it possible? Can someone please guide me.
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Sharing UX page via URL
Can someone confirm please if a UX page can be shared via URL or not. My view is a UX page can only be shared via a link. The difference being a link (aka 'hyperlink') shoots straight for a specific page, and a URL stops at a web site. I can't find anything in Anaplan or Anapedia that specifically says a URL cannot be…
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Adding Head Tags on Main Page Script
Has anyone ever added head tags in the java script of the main page of a model? I'm looking to use training an onboarding tools that overlay training content for users on top of NUX. Looking into tools such as UserGuiding or WalkMe. Thanks in advance!
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Level 1 Training
When I get to the Level 1 model building it seems to be asking for logon credential as if I am a partner or user. Is the training open to everyone or just users/partners ? Thanks Laurence
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Default Tenant Functionality
When you log into the platform, you can switch tenants. What functionality does the (Default) setting allow/provide? Other than the obvious, that when you log into the platform, the models that are displayed are the models under the (Default) tenant that is assigned. I am asking because when changing the (Default) tenant…
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So commercial?!
I am someone who got interested in Anaplan. Re-entering the IT field, despite earned a degree in computer science in 2008,then moved to biomedical engineering and law. So, as coherent as water, how can someone who is a skint, pay to even complete Level-1 without paying? And, no one provides job without initial completion…
